Technical support
AFL Motors Europe provides comprehensive technical and design support for selecting industrial fans. Our specialists will help you optimally match the fans to your device’s specific needs and technological requirements.
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FAQ
Find answers to common questions.
Each AFL fan undergoes a six-step quality control process. First, we test the stator insulation. Next, we test the PCB software. Then, we balance the rotor and the fan. Finally, we measure the noise, vibrations, and power consumption.
All AFL MOTORS products introduced to the EU market are CE declarations and manufactured according to standards harmonized with the relevant directives for their product type. The declarations of conformity are available in the Support tab on our website.
For inquiries or selections, please contact your sales representative. If you have any technical questions, please contact Technical Support.
AFL fans possess a certificate that verifies compliance with European Union standards (CE). They also hold several awards that attest to their high quality. These include ISO 9001 for Quality Management System, ISO 14001 for Environmental Management System, and ISO 45001 for Occupational Health and Safety Management System. Additionally, they have RoHS certifications, demonstrating their commitment to eco-friendliness, and ErP compliance, which adheres to energy-saving regulations.
Delivery of fans from China takes up to 12 weeks. However, if you order from our warehouse in Poland, you can receive your fans in about 7 days, depending on model availability.
You can find the declarations of conformity on the website’s Support tab.
You can download the current EC and AC fan catalogues from this link or the Support tab on the website.
If you are looking for tips on fan selection, refer to our instructional video or in the article
You can also seek assistance from your sales representative or technical support. Their contact information is available in the Contact tab.
AFL MOTORS EUROPE G. Perestaj sp. k. is the European Sales and Project Support Office for AFL MOTORS. We are located in Poland, where we have an office and a logistics warehouse with fans “available immediately.” The main office and production plant are near Hangzhou, China.
AFL MOTORS EUROPE
Submitting a complaint
If you encounter any issues with our product, please let us know. Submit a complaint, and we will work diligently to resolve any issues as quickly and effectively as possible.